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Health & Safety

VLE - Incident Investigation with Root Cause Analysis

DescriptionThis online Incident Investigation and Root Cause Analysis course is designed to provide the knowledge and skills necessary to effectively respond to incidents by following a well-defined process for investigations. While there are seve...
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Course content

Module 1 - Introduction
- 101 - Principles of Incident Investigations
- 102 - Investigate all incidents, including "Near Miss"
- 103 - Investigate Programs, Not Behaviors
- 104 - Focus on Root Causes, not Blame or Failure
- 105 - Establish an Incident Investigation Program
Module 2 - Planning
- 201 - Conducting Incident Investigations
- 202 - Preserve and Document the Scene
- 203 - Form A Incident Investigation
Module 3 - Collecting Information
- 301 - Gathering Information
- 302 - Information Collection
- 303 - C- Tips for Video and Photo Documentation
- 304 - Form E - Information Collection Checklist
- 305 - Form B - Incident Investigation Kit
Module 4 - Investigation interview
- 401 - ebook - Incident Investigation Interview Techniques
- 401 - Interview
- 402 - Who to Interview
- Watch the bad interview and answer the question
- Watch the Good Interview
Module 5 - Determining the Root Cause Analysis
- 501 - Analyzing Information
- 502 - Determine Root Causes
- 503 - Root Cause Analysis with 5Whys
- 504 - Form F - Sample Questions
Module 6 - Reporting
- 601 - Take Corrective Actions
- 602 - Identify Appropriate Control Measures
- 603 - Plan Corrective Actions